The Sun Systems Fault Analysis Workshop teaches system administrators and field engineers how to analyze faults, perform diagnostics analysis, and use Suns Predictive Self-Healing technology and DTrace toolkit for the SPARC-based and x86-based Solaris computing environments. These skills directly translate to higher availability levels and increased uptime of the Solaris Operating System (Solaris OS). The course provides instruction in the use of a fault analysis method, platform-based diagnostic tools, and the fault isolation capabilities of the Service Management Facility and Fault Management Architecture as well as providing hands-on fault isolation practice in the workshops.

Request a Course Search for a Course Email This Item to a Friend

ILT

Students who can benefit from this course are system administrators, system maintainers, second-line system support personnel, and field engineers.

To succeed fully in this course, students should be able to demonstrate six months of field system administration or system maintenance experience in Sun environments.

Upon completion of this course, you should be able to:

• Outline the fundamentals of fault analysis and diagnosis
• Execute OBP diagnostics and POST
• Diagnose the system using online tools
• Interpret the source of system crash dumps
• Analyze system degradation using the FMA and SMF facilities
• Select analysis tools from the DTrace Toolkit

Module 1 - Introducing the Fault Analysis and Diagnosis Methodology

• Describe the fault analysis methodology
• Introduce the fault diagnosis methodology
• Identify the basic layers in Sun systems
• Identify the error types that occur in Sun systems

• Use the device management commands
• Use the disk and file system management commands
• Use the software package management commands
• Use the file-checking commands
• Use the CPU and memory management commands
• Use the network management commands
• Use the general-purpose commands
• Use the program execution management commands

• Introduce OBP components
• Introduce Non-Volatile RAM
• Display system information using OBP commands
• Modify OBP variables
• Run OBP diagnostics

• Introduce POST concepts
• Manipulate the OBP Device Tree
• View extended diagnostics during POST

• Compare phases of the Boot process
• Isolate boot process errors

• Describe contract file system
• Describe the benefits of Predictive Self-Healing
• Describe the Fault Management Architecture
• Interpret recommended system maintenance actions using FMA message ID(s)
• Describe the Service Management Facility (SMF)
• Write a service manifest
• Manage services using SMF
• Diagnose problems using SMF

• Introduce system crashes and core files
• Generate a system crash dump
• Interpret watchdog resets

• Introduce the mdb utility
• Analyze the source of a crash dump

• Introduce the Solaris Dynamic Tracing (DTrace) facility
• Interpret DTrace Command-Lines
• Select the correct DTrace tools for given monitoring requirements
• Write D Scripts